One lead, start to finish.

Steps marked Coming next are on our roadmap. Today your team does them by hand in the CRM, and every reply still counts.

1. A shopper finds your site

   They search for a model, a service or "dealer near me", land on a page we built for that search and look at a vehicle.

   Before the clock starts

2. They send a form

   "Is this still available?" The form records which page and search they came from.

   0:00

3. The lead lands in the CRM

   A contact is created (or matched to an existing one), the lead is logged as received, and the source is attached.

   Coming next · today, added by hand

4. A follow-up task is assigned

   The task goes to the right person: the BDC agent on shift, or the salesperson who already owns the customer.

   Coming next · today, assigned by hand

5. Someone replies

   A call, text or email goes out. "Lead responded to" is logged and counts toward that person's goal.

   Works today · response time coming next

6. The next step is set

   An appointment, or another follow-up. The lead never sits without a next action.

   Stays on someone's list

7. It shows up in the report

   Monthly reporting ties it together: which pages brought leads and what happened to each one.

   End of month